Frequently Asked Questions - CoolMaps
For additional information, please see the Mountain High Maps Online User Guide.
Q: I cannot drag and drop between
the browser and my application.
A: This is generally a question of memory available to move the
CoolMaps images between browser catalog and the
application - these images can be very large - as much as 14 Mbytes for
the JPEG images. A way to test this is to drag and drop a smaller
image. If the drag and drop works for smaller file size images
then it is a memory problem; if the drag and drop does not work, the
application is probably not supported for drag and drop. Place modules
are included for Photoshop, QuarkXpress, PageMaker, Painter, FreeHand,
Illustrator, Premiere, MS Word - others may have been added as they
became available. A further word of caution - the drag and drop
operation with large files may take a lengthy period of time.
Q: In Windows, I can't start the Browser - I can
access the CoolMaps icon but the Catalog Browser will not start.
A: You may need to update your BWCC.DLL file to a more
current version, dated at least 1994 or 1995. You can
download the latest version (file size 50 Kb), it will unzip
into a temporary directory, then you can place it in your
Q: In CorelDRAW6 / Photo-Paint 6, I only get a gray
box when I import CoolMaps EPS files.
A: You should use Postscript Interpreted (EP) file
type to import EPS CoolMaps images. JPEG format files can be opened
or imported in both Corel PHOTO-PAINT and CorelDRAW.
Q: In CorelDRAW5 / Photo-Paint 5, I cannot fully
open the CoolMaps Bitmap files.
A: There is a CorelDRAW5 (which includes Photo-Paint 5.0)
limitation that it cannot open files greater than 16 megabytes in size.
For full image operation, you should upgrade to CorelDRAW6 (i.e. Photo-Paint
6.0) which is Windows 95 only.
Q: In CorelDRAW5 / Photo-Paint 5, I can't open JPEG
A: There are 4 versions of CorelDRAW5 (which includes
Photo-Paint 5.0). Photo-Paint Select which comes with HP 4P/C scanners
does not have JPEG filters. The Corel Draw Suite, HP Paint, and
Photo-Paint Plus all incorporate JPEG filters.
Q: How can I crop Macromedia FreeHand maps if I only want a portion of the Mountain High Maps coverage?
Q: How can I get Adobe PageMaker to display an image instead of a grey box?
Q: In QuarkXpress, there is difficulty printing from the
JPEG CoolMaps. Basically you cannot print unless you converts to TIFF. Is this correct?
A: The problem is not that it's a JPEG - it's that it is in RGB mode (we are
assuming that separations are required because RGB JPEGs will print as colour
composites straight from QuarkXPress - on an ink jet printer for example).
To print as separations the map must first be changed to CMYK mode (in Photoshop or some other image-editing application). It can then be saved as a TIFF / JPEG / EPS or whatever else QuarkXPress can import. The preferred format for separation output is EPS DCS (five files for each image), which can be output on an imagesetter much faster than any other format.
The reason that it is in RGB, is a) that not everyone wants CMYK files (multimedia and web users for example), and b) those who do want CMYK format usually prefer to convert to CMYK after they have done the manipulation work (smaller files thus faster), and also use their own separation tables (there are many) depending on what the print method is to be.
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